After three years of trading we decided to do a strategic review of our business.
We engaged Karen because we had been very successful getting to where we are today, but were looking for support to help make the next growth stage, in particular around sales and marketing.
We spent an enjoyable day with Karen who took us (there are three directors) back a step first to make sure we were all clear about what we wanted out of the business and where we wanted to get to before we looked at sales and marketing. She really made us think about where we had come from not just where we wanted to get. It was an incredibly useful exercise and we really enjoyed the process that Karen walked us through. She helped us clarify our market and who our customers were and has helped us be very clear about our vision for the future and how we are going to get there.
She has since supported me in developing the sales and marketing plan and is now acting as a sounding board and checks in regularly to make sure we stay on track. She has given us the boost we needed and we now feel very positive that we will achieve the growth we are now planning for.
Martin Tamlyn – Micro Business Team