Femal Business Owner Reflecting Business Confidence

Business Growth Starts with Clarity: Do You Know Where You’re Heading?

 Running a business can be all-consuming. 

There are customers to look after, bills to pay, people to manage, opportunities to chase and problems that somehow always seem to land on your desk. 

When you’re busy dealing with what’s immediately in front of you, it’s easy to lose sight of a much bigger question: Where are you actually trying to take your business? 

Most business owners want to grow. But growth means different things to different people. 

For you, it might mean increasing turnover, employing more people, or opening another location. It might mean building a business that can operate without you being involved in every decision. Or perhaps you simply want to earn more, work fewer hours, and have more time to enjoy life outside the business. 

None of those answers is wrong. The important thing is knowing what ‘your’ answer is. Because before you can build a growth plan, you need clarity about where you’re heading. 

Growth for growth's sake isn't the goal

It’s easy to assume that a bigger business automatically means a better business. It doesn’t. 

More customers can mean more revenue, but they can also mean more pressure. A bigger team can give you greater capacity, but it can also bring additional costs and management challenges. 

And growing turnover doesn’t necessarily mean you’re making more money – or enjoying running the business any more than you did before. 

That’s why it’s worth stepping away from the day-to-day occasionally and asking yourself: What do I actually want this business to give me? 

Your business should ultimately help you achieve your personal goals as well as your financial ones. 

Perhaps you want financial security for your family. Maybe you want to build something you can eventually sell. You may want to create jobs in your local community, have the freedom to travel, or simply stop spending every evening answering emails. 

Understanding what matters to you gives your business a destination. 

And once you know the destination, it becomes much easier to work out the route. 

A clear vision makes decisions easier

One of the biggest challenges facing small business owners isn’t a lack of ideas. It’s having too many of them. 
 
A new service. A different market. Another social media platform. A potential partnership. A new member of staff. An interesting opportunity somebody mentioned over coffee. 
 
Some will be worth pursuing. Others will simply distract you. 
 
Without a clear idea of where you’re heading, it’s difficult to tell the difference. 
 
A clear vision gives you something against which to test opportunities. Will this help us get where we want to go? If the answer is yes, explore it. 
 
If the answer is no, perhaps it’s something you can confidently leave behind. 
 
This becomes increasingly important as your business grows. As The Uspire Partnership explores in its guide to building a growth-ready business, growth creates more choices – and clarity helps businesses decide what really matters and where to focus.

Turn the destination into something tangible

A vision shouldn’t be a collection of impressive words sitting in a business plan that nobody looks at. It needs to mean something.

Try imagining your business three years from now.

What does it look like?

Think about the customers you’re working with, the products or services you’re selling, the size of the team, and the role you personally play in the business.

Then look at the numbers:

  • What is the business turning over?
  • What level of profit is it making?
  • How much are you taking out of the business?
  • What might the business be worth?

And don’t forget your life outside work.

  • How many hours are you working?
  • Can you take a two-week holiday without constantly checking your phone?
  • Do you have more freedom than you have today?

The clearer the picture becomes, the easier it is to identify what needs to change.

Now look at where you are today

Once you know where you want to be, you can start looking honestly at the gap between your business today and the business you’re trying to build.

You might realise that you’re too involved in day-to-day operations.

Perhaps too much revenue comes from one or two customers.

You may need a stronger sales pipeline, better margins, improved systems or people who can take greater responsibility.

This is where a vision starts becoming a practical growth strategy.

Instead of trying to improve everything at once, you can concentrate on the things that will make the biggest difference.

Ask yourself:

  • Where do I want the business to be in three years?
  • What do I want the business to give me personally?
  • What’s currently stopping us getting there?
  • What are the three most important things we need to change?
  • What can we start doing differently now?

You don’t need all the answers immediately.

But you do need to start asking the right questions.

Give yourself permission to think about the business

For many owners, finding time to think strategically can feel like a luxury.

There’s always something more urgent demanding your attention.

But working on your business isn’t time away from running it. It’s part of running it.

Even a couple of hours away from the phone, inbox and everyday distractions can give you the space to think differently about where you’re heading and whether your current priorities are taking you there.

The good news is that you don't have to work it out alone

Having someone outside the business ask questions, challenge your thinking and help you turn ideas into practical actions can make a huge difference.

At Business Doctors, we work alongside business owners to help them step back, get clear about what they want from their business and build a practical plan to achieve it.

Because inspiring growth isn’t simply about helping your business become bigger.

It’s about building a better business – and one that works for you.

Get in touch for a one-on-one conversation with a Business Doctor  or click here for more information on how to build a growth-ready business.

 

Personal Aspirations: Business Man at laptop with dog by his side.

Step 1: Your Business Growth Journey

Part One of our Business Owners Handbook is to figure out where you are going. Your business growth journey starts here. It’s time to stop firefighting and get inspired again. Remind yourself why you started your business in the first place and set your personal aspirations.

Like most business leaders, you probably know your business inside out, having immersed yourself in the minutiae of its day-to-day challenges for many years.

But when you are dealing with immediate operational issues daily, there is rarely a moment to step away from all the noise and activity to take stock of what’s happening in a more considered way.

Is what you are doing day-to-day working? Are you utilising your talents, know-how, and relationships effectively? Are you keeping yourself energised and happy? These are all great questions to ask yourself. After all, most people start businesses because they want to, not because they need to, and because they have been inspired by a dream or a big idea.

This article is designed to persuade you to take some time out to remind yourself why you started your business in the first place, what the positives of owning your own business are, and to pause and think about where you would like your business to be.

“Our aspirations are what drive us to do our best. Being honest with ourselves and identifying what we’d like to improve can lead to personal growth and new opportunities we wouldn’t have reached otherwise.” Effective Goal Setting – Forbes.

Many of us lose sight of our personal goals when we continuously focus on achieving business objectives rather than our own.

My wife is constantly reminding me, ‘What’s the point of climbing a mountain if you don’t stop on the way up, turn around, and enjoy the view? ‘

Therefore, in this respect, it’s time to take a step back and focus on your personal aspirations.

Your business is an incredible resource for achieving these goals – use it to your advantage.

“If you always do what you’ve always done, you’ll always get what you’ve always got.” Henry Ford.

With this in mind, I wanted to share some of my insights to help you aim high and realise your dreams.

Your personal aspirations will affect your business

Mountain Climbing:Man on top of cliff representing - endless business opportunities

Be as creative as you want when it comes to working out what exciting looks like. The point is, we can all agree that it’s only once you know what truly gets you excited that you can plan for the same. This is not a business aspiration, but a personal goal.

For a business owner in their 50s or 60s, the thought of spending more time with grandchildren on the golf course or travelling might be appealing, or starting a new hobby, or passing the business on so there is a legacy to be remembered by – maybe that’s what they want.

For a younger business owner who has established a business, they may have a desire to:

  • Make the world a better place
  • Have a business that supports an enviable external lifestyle
  • Make sufficient money to indulge in fun projects
  • Become a nationally known brand.

Whatever your aspiration is, it will have an impact on the structure of your business and the way you manage it.

There is nothing wrong with being selfish about your dreams, as long as other people in the business are made aware of your intentions and the business makes the necessary plans to accommodate the changes.

It could be a memorable extended holiday in India that you yearn for with your partner, or having more time off each week to spend with family. Perhaps it’s a new car, a skiing trip with friends this winter, or even a holiday home.

For me, it’s achieving early retirement, then spending time travelling with my wife and conquering some more Wainwrights and Munros while I’m still fit enough to do so.

Are you building a large enough pension pot to allow you to draw down some income before reaching the state pension age, and can you wait that long and to that age to fulfil your aspirations?

Ultimately, to achieve most of the things you want in life, you will need money to live on and to treat yourself. In simplistic terms, owning a business is about putting money in the bank.

Assign a monetary value to your goals.

Ensure that you are always focused and working towards your personal aspirations and put a number on it, e.g. a holiday £6,000, a car £24,000 or a holiday home £250,000.

Break this overall monetary value into sizable chunks, such as by month, over the period you have set.

For instance, if you need to generate an extra £1,000 net profit per month from your business over the next 24 months to buy that new car, set yourself a target of £1,200 per month.

Then stretch this monetary target; it’s always wise to stretch this monetary target by 10-20 per cent. By setting a stretched target, you may well achieve your goal early.

That first month, when you achieve the £1,200 extra income, the self-gratification and sense of achievement will make you step back again and then take the necessary steps to challenge and change things even more. Now the big wheel is turning, and achieving £1,250 per month becomes a new personal objective, thereby creating further appetite for change.

Set realistic timescales to achieve your goals.

Set yourself a realistic timescale to achieve your personal goal. Will it take three, five or even 10 years to achieve? Ensure the target is realistic, and by stretching it marginally, you are likely to challenge yourself to step back, reflect on yourself, adapt, and approach things differently. It’s about working smarter, rather than harder.

I’m currently supporting a business owner who has set a five-year plan to exit his business and retire. We are 18 months in and are realistically ahead of schedule by a good year.

Interestingly, as he can see the end in sight, he is eager to accelerate the progress.

Visualise your dream

Visualise your dream: business woman walking in a meadow

Visualise your dream. Have a picture of your dream on the office wall, fridge door or screen saver on your phone or computer. Keep believing this dream is within reach and sense the feeling of achievement!

“Business Doctors has given me the confidence to try new ideas, step out of the day-to-day routine and get excited about the future instead of being despondent.” Stacey Dunne, Owner of Hartpury Saddlery.

Imagine your personal goal is within reach, and keep sensing the feeling of achievement.

This will help you focus on the tasks at hand and remind you why you’re working long hours and why you’re going through any pain to achieve your goals.

Now that would be a great feeling and sense of achievement! You have a target and the determination to achieve it.

Ultimately, it is your employees who will deliver your objectives and therefore help you to achieve your personal aspiration.

At some point, you may even step away from the day-to-day earlier than you had originally planned and get to the top of that mountain earlier than anticipated.

One important thing to note is that you do need to achieve a balanced approach.

If your dream and target are too easy to achieve, you will never push yourself to drive change. In contrast, if the goal is too stretched and unrealistic, the chances are that you may even give up.

To add, my client’s business is currently generating 18 per cent more revenue and 22 per cent more profit than when we began planning, enabling him to recruit the best talent available and refine his systems and processes.

Our next step is to find his replacement and then begin to hand over and wind down his duties, allowing him to achieve his personal goals.

“Achieving a goal is nothing. The getting there is everything. Jules Michelet

If you would like some help considering what changes need to be made in your business, so your current aspiration can be achieved, book a complimentary discovery session with your local Business Doctor.

Footnote:

This post is part of the Business Owners Handbook – a 10-part blog series designed to guide SME business owners through the essential steps for sustainable growth and success.

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